From preparation to arrival
Orders are prepared after confirmation. Timing may vary based on item availability, destination, seasonal volume, carrier operations, and other factors outside normal handling.
Where tracking is available, shipment information is shared after the parcel is prepared for carrier collection.
Delivery timing
Any delivery estimate shown on the website or in an email is an estimate, not a guaranteed arrival date. Weather, carrier routes, local handling, customs activity where applicable, and address issues may affect delivery progress.
Delivery information
Please review the address carefully before placing an order. If you need a correction, contact support promptly. Changes may not always be possible once preparation has begun.
Items from one order may occasionally arrive in separate parcels when they require different handling or ship from different inventory locations.
Nanning Xinshenghui Trading Co., Ltd.